Hospital amenities

ATMs
Deaf and hearing impaired assistance
Fitness facilities
Free help researching your condition
Gift shops and convenience stores
Internet, television and phone access
Interpretive services
Staying nearby
Mail delivery and postage stamps
Newspapers
Outdoor areas
Pharmacy services
Private and semi-private room assignments
Protecting your valuables, lost and found
Our smoking policy
Well Wishers Program

ATMs

Automated teller machines (ATMs) are located in: 

Deaf and hearing impaired assistance

For deaf and hearing impaired patients, we also have access to video remote sign language interpretation as well as other assistive devices such as a TTY phone and Pocketalkers. If you have a need for these devices, have your nurse or hospital staff contact Interpretive Services. Equipment must be returned to Interpretive Services upon discharge by hospital staff. Your television is also equipped with closed captioning.

Fitness facilities

Patients and family members staying at Nebraska House or Ronald McDonald House may use the UNMC Center for Healthy Living at 39th and Jones streets, or the modest fitness center inside the Lied Transplant Center. For more information about these facilities, contact guest services at 402.559.5599.

Free help researching your condition

Nebraska Medicine and the University of Nebraska Medical Center have teamed up to provide ways to learn about any condition or treatment, regardless of how computer savvy you are. University of Nebraska Medical Center librarians will research a condition or treatment for you for free, as long as you are a Nebraska resident or Nebraska Medicine Patient. Learn more.

Gift shops and convenience stores

Learn more about each shop's offerings.

Bellevue Gift Shop

Bellevue Medical Center, level one

Hours:

  • Sunday: Closed
  • Monday: 9 a.m. to 5 p.m.
  • Tuesday: 9 a.m. to 5 p.m.
  • Wednesday: 9 a.m. to 5 p.m.
  • Thursday: 9 a.m. to 5 p.m.
  • Friday: 9 a.m. to 5 p.m. 
  • Saturday: 10 a.m. to 1 p.m.

Call 402.763.3051 to arrange floral and gift delivery. Most major credit cards accepted.

Clarkson Gift Shop

Clarkson Tower, level one, near the main entrance

Hours:

  • Sunday: 12 p.m. to 4 p.m.
  • Monday: 9 a.m. to 7 p.m.
  • Tuesday: 9 a.m. to 4 p.m.
  • Wednesday: 9 a.m. to 7 p.m.
  • Thursday: 9 a.m. to 4 p.m.
  • Friday: 9 a.m. to 7 p.m.
  • Saturday: 12 p.m. to 4 p.m.
  • Closed on holidays

Call 402.552.3290 to arrange floral and gift delivery. Most major credit cards accepted. 

CornerStone Gifts

University Tower, level two

Hours:

  • Sunday: Closed
  • Monday: 9 a.m. to 5 p.m.
  • Tuesday: 9 a.m. to 5 p.m.
  • Wednesday: 9 a.m. to 5 p.m.
  • Thursday: 9 a.m. to 5 p.m.
  • Friday: 9 a.m. to 5 p.m.
  • Saturday: Closed
  • Closed on holidays

Call 402.559.4198 to arrange floral and gift delivery. Most major credit cards accepted.

Crossroads Express Convenience Store (aka “The C Store”)

University tower, level three

Hours:

  • Sunday: 11:30 a.m. to 2:30 p.m.
  • Monday: 6 a.m. to 2:30 p.m.
  • Tuesday: 6 a.m. to 2:30 p.m.
  • Wednesday: 6 a.m. to 2:30 p.m.
  • Thursday: 6 a.m. to 2:30 p.m.
  • Friday: 6 a.m. to 2:30 p.m.
  • Saturday: 11:30 a.m. to 2:30 p.m. 
  • Holidays: 11:30 a.m. to 2:30 p.m. 

The Company Store

Clarkson Tower, level one, near the entrance to Clarkson Café and the main elevators

Hours:

  • Sunday: Closed
  • Monday: 10 a.m. to 2 pm.
  • Tuesday: 10 a.m. to 2 p.m.
  • Wednesday: 10 a.m. to 2 p.m.
  • Thursday: 10 a.m. to 2 p.m.
  • Friday: 10 a.m. to 2 p.m.
  • Saturday: Closed
  • Closed some days without notice, and on all holidays

Shop The Company Store online at store.NebraskaMed.com

Call 402.552.6409 during business hours for more information. Most major credit cards accepted.

Internet, television and phone access

Nebraska Medicine would like to assist you in keeping your lifestyle as normal as possible during your hospital stay.  One of the ways we help achieve that is by providing patients with high-speed internet access throughout our facilities, patient rooms equipped with color televisions able to receive cable programming and movies on demand, as well as long-distance phone calls. Learn more about internet, television and phone access here.

Cell phone use is permitted throughout our facilities except within three feet of a Sensor-Medical Oscillator Ventilator. Warning signs are placed on the ventilators and at the entrances to the areas they are used. 

Interpretive Services

In compliance with the American with Disabilities Act of 1990, our Interpretive Services program can provide, through various means, qualified language interpreters as well as sign language interpreters, 24 hours a day, seven days a week, for Limited English Proficient (LEP) or hearing impaired patients and employees of Nebraska Medicine. 

We have instant access to a telephonic medical language line. Additionally, all interpreters have proven proficiency in their target language as well as medical interpreter training. If you require a language or sign language interpreter, or have other language needs, please have your nurse or hospital staff contact the Interpretive Services department at 402.559.8697.

Staying nearby

Extended inpatient and outpatient treatment may create a variety of needs for housing.

Nebraska House in the Lied Transplant Center offers accommodations for patients and family or friends who have accompanied you. If the Nebraska House is full, referrals to nearby hotels are available.

The Ronald McDonald House, for families of pediatric patients, is located close to the Nebraska Medical Center campus and is also available by special arrangement.

For more information about lodging, contact the Nebraska House hospitality desk at 402.559.5599, or visit level two of the Lied Transplant Center. 

Mail delivery and postage stamps

Patient mail is delivered Monday through Friday by volunteers. 

Mail should be addressed as follows:

[Patient’s name]
Patient Mail
Hospital Room #
P.O. Box 6159
Omaha, NE 68106-0159

Any mail received after your discharge will be forwarded to your home unless you notify the Volunteer Services department about another location you wish to have it sent to. Call 402.559.4197 for more information. 

Postage stamps may be purchased at the Bellevue Gift Shop, CornerStone Gifts or the Clarkson Gift Shop.

Newspapers

Within the Nebraska Medical Center, daily newspapers may be purchased from vending machines near the main entrance of each hospital tower, at the main elevators marked D on Clarkson Tower’s first floor, and at the Crossroads Express Convenience Store in University Tower, third floor. 

At Bellevue Medical Center, newspapers can be purchased in the lobby.

Outdoor areas

Those undergoing lengthy treatment for serious illnesses often need a place away from the clinical environment of their treatment.

The Nebraska Medical Center Healing Gardens, adjacent to the Lied Transplant Center, provide patients and families a tranquil environment in a beautifully landscaped, peaceful outdoor setting for relaxation, quiet reflection and conversation. You may access The Healing Gardens from the Lied Transplant Center.

Leslie’s Healing Garden, accessed from inside the Fred & Pamela Buffett Cancer Center, offers a stunning outside-in view of parts of the Chihuly Sanctuary, and a place of respite and reflection for patients, their families and staff. 

Additional outdoor respite areas include two areas accessible from the Hixson-Lied Center: The Rooftop Garden (use elevator C to level four) and the Caregiver’s Plaza, which is accessible from the main level. 

At Bellevue Medical Center, there is a healing garden and meditation room located on the garden level.

Pharmacy services

Nebraska Medicine offers a variety of pharmacy services for patients and providers, including specialty and remote pharmacy services, and three convenient pharmacy locations. Learn more here.

Private and semi-private room assignments

While all our rooms at Nebraska Medical Center and Bellevue Medical Center are designed to be private rooms, situations could arise where you may have a roommate. 

Personal requests for private rooms can be made and will be accommodated based on availability. As most insurance policies do not pay for patient requested private rooms, you are responsible for the difference in cost. Check with your insurance provider first if you are unsure.

Protecting your valuables, lost and found

Please leave personal belongings, especially valuables, at home or with a family member/friend. 

If you must bring valuables:

  • They should be checked in with security when you are admitted.
  • Nebraska Medicine assumes responsibility for valuables only when they are properly deposited in the hospital security office safe. This service is available 24 hours a day, seven days a week. If you choose to keep valuables in your room, you will remain responsible for them.
  • Any outside medical equipment must be approved prior to use
  • Security can be reached at 402.559.5111

Our security office also maintains a lost and found program

You can view a catalog of lost items, and file a claim here. 

If you've found someone else's personal property and would like to turn it in, please contact the security office at 402.559.4439 at your earliest opportunity. You can also stop by the UNMC Academic Research and Services Building at 4214 Emile Street.

Every reasonable effort will be made by the security office to identify and contact the owner of lost items. 

Smoking policy

To ensure a safe and healing environment, Nebraska Medicine is smoke-free and tobacco-free. Smoking, electronic cigarettes and other use of tobacco are not permitted on Nebraska Medicine property. Your doctor can provide information about the use of alternative therapies, medications, nicotine patches and counseling.

Learn where smoking is allowed, and services we offer to quit smoking.

Well Wishers Program

Friends and family can send their thoughts to our patients with an ecard through our Well Wishers program. After typing a message and sending it, our team of volunteers will print the card in color and deliver it to the patient. There is no charge for this service and it is offered Monday through Friday.