Billing, insurance and estimates

Have a billing question or concern?

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Call us

Call Customer Service at 402.559.3140 or 888.662.8662.

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Email us

Email your question or request to pfsquestions@nebraskamed.com.

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Send us a message through One Chart | Patient

Use the One Chart | Patient portal website to send us a message. Under "Messaging" choose "Billing Customer Service" and fill out the form.

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Schedule an in-person or virtual appointment

Request an in-person or virtual appointment to talk one-on-one with one of our financial counselors. Request an appointment

Wondering if your insurance is accepted at a Nebraska Medicine location, or have questions about paying a bill? The information in this section should hopefully answer all your questions, but if you come across something that’s not covered, please contact us. 

Patient Financial Services

Available from 7 a.m. to 5:30 p.m., Monday through Friday