Have a billing question or concern?
Call us
Call Customer Service at 402.559.3140 or 888.662.8662.
Send us a message through One Chart | Patient
Use the One Chart | Patient portal website to send us a message. Under "Messaging" choose "Billing Customer Service" and fill out the form.
Schedule an in-person or virtual appointment
Request an in-person or virtual appointment to talk one-on-one with one of our financial counselors. Schedule an appointment.
Pay your bill online
Pay your bill any time by logging in to your One Chart account or by using our secure bill pay portal.
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Walk in to select locations to meet with a billing representative
We are available from 8 a.m. to 4:30 p.m. at the locations listed below to answer questions about your statement or to discuss payment options.
Wondering if your insurance is accepted at a Nebraska Medicine location, or have questions about paying a bill?
The information in this section should hopefully answer all your questions, but if you come across something that’s not covered, please call:
Patient Financial Services
Available from 7 a.m. to 5:30 p.m., Monday through Friday
402.559.3140
Walk-in locations
Available from 8 a.m. to 4:30 p.m., Monday through Friday
Nebraska Medical Center
Clarkson Tower or Durham Outpatient Center
Omaha, NE 68198
Bellevue Medical Center
2500 Bellevue Medical Center Drive
Bellevue, NE 68123
Village Pointe Health Center - Entrance J
17405 Burke St.
Omaha, NE 68118
Patient Financial Services
3333 Farnam St., Mutual of Omaha Building, Level Three
Omaha, NE 68131