Billing, insurance and estimates

Have a billing question or concern?

Call Customer Service at 402.559.3140 or 888.662.8662.

Email your question or request to pfsquestions@nebraskamed.com.

Use the One Chart | Patient portal website to send us a message. Under "Messaging" choose "Billing Customer Service" and fill out the form.

Request an in-person or virtual appointment to talk one-on-one with one of our financial counselors. Schedule an appointment.

Pay your bill any time by logging in to your One Chart account or by using our secure bill pay portal.

We are available from 8 a.m. to 4:30 p.m. at the locations listed below to answer questions about your statement or to discuss payment options.

Wondering if your insurance is accepted at a Nebraska Medicine location, or have questions about paying a bill?

The information in this section should hopefully answer all your questions, but if you come across something that’s not covered, please call:

Patient Financial Services
Available from 7 a.m. to 5:30 p.m., Monday through Friday
402.559.3140

Walk-in locations
Available from 8 a.m. to 4:30 p.m., Monday through Friday

Nebraska Medical Center
Clarkson Tower or Durham Outpatient Center
Omaha, NE 68198

Bellevue Medical Center
2500 Bellevue Medical Center Drive
Bellevue, NE 68123

Village Pointe Health Center - Entrance J
17405 Burke St.
Omaha, NE 68118

Patient Financial Services
3333 Farnam St., Mutual of Omaha Building, Level Three
Omaha, NE 68131

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